Customer Assistant - Operations (Warehouse) - Bromley
Location - Bromley, Greater London
Contract type - Permanent
Position type - Part Time
Salary - £13.15p/h
Store - Marks and Spencer
This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.
Work Pattern:
Sunday: 12:00 - 16:00
Thursday: 12:00 - 16:00
Friday: 12:00 - 16:00
Key Accountabilities
Serve our customers efficiently and brilliantly well on the shop floor and at service points
Deliver best in town standards through presentation standards, availability and keeping the store clean and tidy
Skilled to utilise all digital tools and communication channels to do the job
Share customer and colleague feedback to help us do things better
Share knowledge and experience with colleagues to support others in building skill and confidence
Own their own learning & development and proactively access digital learning solutions
Know the daily sales targets, priorities, promotions & selling opportunities
Have great product knowledge to sell and recommend our products and services
Proactively engage with customers to understand their needs and make recommendations
Understand the store priorities and their part to play
Complete tasks with pace and in line with SOPs
Minimise cost and waste through good process practice
Follow safe and legal working practices
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