Tesco is hiring Tesco Colleague Customer Service Desk
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores within the M25. Additional payments may also apply depending on location and skills.
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
You will be responsible for
Knowing your customers and serving them with passion and pride; giving great natural service.
Passionate and knowledgeable about the products and services within my store.
Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
Dealing with customer complaints and feedback in a professional manner, always sending customers home happy.
Accurately recording any customer details and treating this information confidentially.
Carrying out safe & legal checks on the desk that you are trained for, reporting any next steps to the Shift Leader/Team Manager.
Recording and disposing of waste in a responsible manner, including following food waste and recycling routines.
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