Part Time Customer Team Leader Required in Leicester
Customer Team Leader
Location - Gables Hotel, 368 London Road, Leicester, LE2 2PN
Pay - £13.32 per hour
Contract - 16 hours per week + regular overtime, permanent, part time
Working pattern - 2 varied shifts over 7 days including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview - This role will also include working in our in-store bakery.
Full, paid training provided
We’re looking for Customer Team Leaders to join our team at Co-op.
As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
What you’ll do
Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, working in our in-store bakery often taking ownership for managing the store and handling challenging situations
Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected
Make sure that the store remains safe, legal, and fully operational
Manage diligence checks and stock accuracy to make shopping a great experience for our customers
Support your store manager by deputising when they’re not working and delivering a variety of HR processes
Lead the way when introducing new products and services in your store – work closely with your team to implement change and encourage open and honest feedback
Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan
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