Full Time Receptionist Showroom Host Needed
Pay - £26,770 a year
Job type - Full-time
Shift and schedule - Monday to Friday
Location - 210 Aylestone Road, Leicester
We have a fantastic new opening for a Showroom Host/Receptionist at Multi-franchise branch based at Aylestone Road.
You will be an integral part of the team, being first point of contact for our customers coming into our retailers.
With our customers being at the heart of everything we do, we are looking for dedicated individuals who can listen to and assess customers’ needs and direct them appropriately.
It is vital you ensure that all customers are greeted promptly, smoothly directed to the correct team member if required and that they are made to feel comfortable throughout their visit.
Job Responsibilities
· Being the first point of contact for our customers and professionally representing the site. Meeting and greeting our customers ensure a warm welcome.
· Managing all customer calls through a busy switchboard and dealing with enquiries promptly, ensuring customers are directed to the most suitable individual
· Ensuring the dealership is kept tidy and well presented at all times and that customers are taken care of
· Contributing to a positive working and team environment.
· Assisting with general administrative duties in the dealership with accuracy and attention to detail
· This position involves handling a high volume of telephone calls so professional standards, particularly accuracy, must be maintained at all times.
· You will play an active part in watching for customers on the Car Sales pitch. Salesmen will need to be informed when customers are looking around outside.
About You
· A polite and helpful manner with a smart appearance
· Good communication skills and professional telephone manner
· High customer satisfaction drive
· Confidence to deal with complaints and issues
· Has initiative and can self-manage
· Computer literate, good knowledge of Microsoft Office
· Methodical and organised with attention to detail
· Excellent interpersonal skills.
Hours - 45 hrs a week; Monday to Friday; 08:00 am – 06:00 pm
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