Looking for Full Time Call Centre Assistant
Job Family - Store Roles
Category - Administration Roles
Contract Type - Permanent
Full time/part time - Full Time
Location - Leicester
Hours - 40 hours per week to include 1 day at the weekend
Perks: Specsavers perks, staff discount and your birthday off every year! Monthly bonus
Full Training provided
Admin experienced is preffered
At Specsavers, our Call Centre Assistants are essential in shaping the beginning of our Customer’s journey.
We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.
Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
Answering all telephone calls in a prompt, clear and friendly manner
Transferring calls efficiently
Responding to customer enquiries
Ensuring customer details are captured accurately when booking appointments
Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.
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