Customer Service Assistant - Relief Driver
Job Type - Permanent - Full time
(40) 07:30-16:30 Mon-Fri NO WEEKENDS
Location - Manchester
Joining our friendly and hard working family as a Customer Service Assistant/Relief Driver, you'll be on the front line dealing with our customers that come into our warehouse. As part of the branch team, you will play a vital role in our continued success, providing a first class service.
What will I be doing?
No one day is the same as the next in TP branch life, but here are a few pointers:
Our success is built on strong relationships with our customers so it’s essential that you can help deliver the highest standards of service - the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis.
You will be based outside within the warehouse, processing our customer orders, loading and unloading customer and company vehicles.
Relief driving- realistically this will be a couple of days a month
You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse.
Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, this means maintaining a tidy and safe working environment
What skills do you need?
This is a key customer facing role, you just need the ability to provide great customer service and be happy to be working within a ‘not so cosey’ warehouse environment.
Being a Yard Sales Assistant in TP gives you a fantastic opportunity to excel and to continue to develop your career, if you choose. As a new colleague you will be encouraged to enrol onto a TP development scheme - which are available to colleagues and managers at all levels of our business. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values.
You’ll also receive £Competitive pay + Benefits (which includes an annual colleague bonus, contributory pension, private healthcare, life assurance, sharesave scheme, group wide colleague discounts across the Travis Perkins Group (including Toolstation). Plus we have a number of online discounts at leading retailers from airport parking to theme parks to eating out and cinemas. Our working hours also offer a great work life balance - most of our customers choose to enjoy their weekends and bank holidays which means you can too!
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