Full Time Waiter Job
Full job description
Company description
Skylon Restaurant is part of the renowned DandD London Group.
Skylon and its unrivalled vantage point from the Royal Festival Hall in the Southbank Centre have floor-to-ceiling windows which overlook one of London’s most gorgeous views of the Thames. The striking space, centred around a chic award-winning cocktail bar. The menu focuses on modern British cuisine showcasing the best, seasonal ingredients in a relaxed environment.
We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include:
Industry leading pay
Discount in all of our restaurants – 50% off all day, every day
Exclusive discounts and cashback options at a range of retailers and cinema tickets at great prices courtesy of LifeWorks App
50% off PureGym membership
Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have 6 hourly sessions with a trained Counsellor for free
Access to WeCare – a solution designed to support your mental, physical, social and financial wellbeing. You will have access to 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance plus much more
Healthy, free and tasty meals when working
Employee of the Month Scheme
Long Service Awards
28 days paid holiday a year, which increases to 30 days with length of service
Best in class training – including management development to help you progress quickly
Access to our training platform D&D Connect with resources to develop your skills and knowledge
An optional paid day each year to give back and volunteer
Refer a friend scheme
Job description
Job Title: Restaurant Waitress/Waiter
Place of Work: Skylon Restaurant (Royal Festival hall) Belvedere Road SE1
Purpose: To engage with guests and provide the service of food and drinks to guests in a professional and courteous manner.
Responsible for: The smooth running of the section allocated for you on the day of service and ensuring the guests have a memorable dining experience
Responsible to: Head Waiter, Assistant Managers, Restaurant Manager, Assistant General Manager, General Manager Executive Chef, Sous Chef
Main Duties:
- To be punctual at all times and ready for work.
- To report directly to the management team on a daily basis to make them aware that you have arrived for work.
- To have a thorough knowledge and understanding of all items listed on the menus, including daily specials, wines and unavailable items.
- To provide a speedy, efficient and professional level of service at all times.
- To take and process food and drink orders in the manner explained during training.
- To ensure all customer bills are correctly prepared, presented and processed as well as closed off at the end of every service.
- To be hands-on and present in the restaurant at all times during service.
- To ensure that all service ware/equipment is properly cared for, cleaned and prepared for every service.
- To ensure that appropriate stock levels and mis en place are maintained before start of service.
- To ensure that the highest possible levels of hygiene are maintained at all times and that cleaning rotas are adhered to.
- To maintain the highest possible standards of personal hygiene and appearance and to be dressed in clean correct uniform always.
- To deal with any guest allergies with the utmost care and inform a senior member of the team and the kitchen .
- To ensure the highest levels of cleanliness, hygiene and safety at work at all times in accordance with the Health and Safety at Work Act 1977.
- To report any guest complaints or comments immediately to the management immediately.
- To carry out any other reasonable duties and responsibilities as assigned and be prepared to work in any other departments at Skylon.
- To understand and adhere to the company policy as outlined in the staff hand book.
- To work as a team player at all times and be prepared to be flexible in order to ensure that operations are always as efficient and profitable as possible.
- To attend daily briefings and ensure any operational issues are discussed.
Job Types: Full-time, Contract, Permanent
Pay: Up to £15.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Bereavement leave
- Company events
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Health & wellbeing programme
- Referral programme
- Sick pay
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