Job in Leicester
Full job description
Job Title: Waiter/Waitress
Location: LE5 4BD
Job Type: Part-Time
Job Description:
We are seeking a friendly, attentive, and service-oriented Waiter/Waitress to join our dynamic team. The successful candidate will be responsible for providing an exceptional dining experience to our guests, ensuring prompt and courteous service in a warm and welcoming atmosphere.
Key Responsibilities:
- Greet and seat guests in a timely and courteous manner.
- Present menus, answer questions about menu items, make recommendations upon request.
- Take accurate food and beverage orders and relay them to the kitchen staff.
- Serve food and beverages to guests, ensuring orders are delivered accurately and promptly.
- Monitor tables and attend to guests’ needs, ensuring a positive dining experience.
- Process payments and handle cash transactions accurately.
- Clear and reset tables after guests leave, maintaining a clean and organized dining area.
- Assist in the preparation and setup of dining areas before service and clean-up after service.
- Collaborate with kitchen and bar staff to ensure timely and efficient service.
- Handle guest complaints or concerns professionally and promptly, seeking assistance from management when necessary.
- Uphold the restaurant’s standards for quality and customer service at all times.
- Follow all health and safety regulations.
Requirements:
- Previous experience as a waiter/waitress or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong attention to detail and ability to remember orders.
- Positive attitude and a passion for providing outstanding customer service.
- Flexibility to work evenings, weekends, and holidays as required.
- Ability to stand and walk for extended periods.
- Basic math skills for handling cash transactions.
Benefits:
- Competitive hourly wage plus tips.
- Employee meals and discounts.
- Flexible scheduling.
How to Apply:
Interested candidates should submit their resume and a brief cover letter outlining their relevant experience and availability.
Job Types: Full-time, Part-time
Expected hours: 10 – 20 per week
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