Looking for Retail Sales Assistant Job
Location - Vivobarefoot Store, London, UK
Salary - £13.79
The Sales Assistant is an important customer-facing role which helps to ensure the smooth running of the store.
As with all Vivobarefoot employees, you will be an ambassador for the brand on the shop floor and should feel pride in our brand and values. You will be in charge of processing transactions for customers day-to-day, and helping to pick and fit the most suitable products. Because of this, they will need to have a sound knowledge of barefoot shoes and our product range, and should give their honest advice to all customers on what will be the best choice for them. They will also help with deliveries, and ensuring the store and back-of-house is kept clean and presentable.
WHAT WILL YOU BE DOING?
- Being an approachable and friendly colleague instore.
- Approaching customers and guiding them through their barefoot journey: The sales assistant should have a fantastic knowledge of store product and be able to communicate this information well to our customers.
- Dealing with customer complaints.
- Ensuring that as a team the store (shop floor and back of house) is kept clean and presentable.
- Making sure that the stockroom is kept clear of any mess and ensuring that all shoeboxes are stored neatly and correctly.
- Assisting with deliveries (counting in shoe boxes and allocating them to their correct space in the stockroom, and ensuring that all pairs match the delivery notes).
- Acting appropriately on the shop floor and being a fantastic ambassador for the brand.
- Ensuring any issues are reported to management in a timely manner.
WHAT WE'D LOVE TO SEE FROM YOU
- Excellent customer service skills.
- Clear communication style with both colleagues and customers.
- Accurate cash-handling skills.
- Friendly and approachable, and understanding of conflict management to ensure a happy and respectful work environment.
- Ability to multitask where needed.
- Interest in fitness ideal as many of our customers are interested in pursuing an active lifestyle.
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