Looking for Full Time and Part Time Retail Assistant Job
Job Type - Full Time, Part Time
Salary - £25,970 - £28,361 per annum
Location - London, UK
The Role
The post holder is responsible for providing exceptional customer service in any of the departmental operating locations. Service is provided to a wide range of external customers. In addition, given the nature of the business, there is a large internal customer base that includes key stakeholders and Members of Parliament (from both Houses).
Your role as a Retail Assistant will be to facilitate the front-line retail team in the day-to-day commercial operations of the department by:
- Providing exceptional customer service to all visitors in line with customer service best practice.
- Displaying good product knowledge about the ranges on sale and applying tactful sales techniques.
- Maximising sales to meet all budgetary requirements.
- Assisting the Warehouse and E-commerce team in picking and packing customer orders and shop deliveries.
Skills and Experience
To be successful in this role you will demonstrate:
- Relevant experience in a retail environment, including actively increasing sales, stock-taking, replenishing, counting with accuracy and working to targets. Proven stockroom/warehouse experience and an awareness of Health and Safety and Manual Handling.
- Experience of delivering excellent customer service to a broad and diverse customer base while upholding the principles of diversity, equality and inclusion.
- Evidence of working as a team with excellent written and oral communication skills and the ability to deliver information effectively. Proven organizational skills, with the ability to work under pressure and prioritise workloads.
- Experience of till operation and basic MS Office computer skills.
- Next Steps and Additional Information
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