Looking for Sales Assistant Job
Salary - £13.85 / hour
Location - Covent Garden
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
We see you, we celebrate you, we want you!
Who we are
You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.
The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role
Lush has recently returned to Covent Garden following our grand opening in August 2024. As London's newest Lush store, this is an extremely exciting opportunity to be a part of an existing team of diverse and talented individuals and work in a brand new store and spa in an iconic London location.
At Lush Covent Garden, our vision is to bring magic into retail by transforming ordinary shopping experiences into extraordinary ones, through immersive product demos, show-stopping shop floor services, and playful theatrics that bring a smile to our customer's faces. As we say in our brand mission statement, "We believe in happy people making happy soap." The magic of retail is simply this. What brings you joy? Show us! We are looking for enthusiastic individuals who are able to bring passion, energy and creativity to the shop floor, and enjoy being natural day-makers for our guests.
Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills.
You'll go beyond the basics by asking insightful questions to understanding customer individual needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes hosting parties for all ages, bath bomb making and events, offering shop and spa tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages, scalp massages, skincare and hair care demos.
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