Looking for Part Time Casual Room Attendant Job
Job Type - Part Time
Location - Sheraton Grand London Park Lane
We are hiring for a Casual Room Attendant
Based at The Sheraton Grand London Park Lane Hotel - a Grand Experience Crafted in Mayfair.
Rewards for work…. Benefits for your lifestyle
- Part of Marriott International, the largest hospitality brand in the world - this means national and internal promotion opportunities for the right candidates. The sky is your limit here
- World class training and development programmes tailored to enhancing your skills and help you grow within the Marriott family.
- Work alongside some amazing talent - award winning, experienced hospitality professionals
- Discounted room nights & food and beverage - because your well-being means so much
- Complimentary laundry, free meals on duty
- Access to fabulous and flexible benefits to help you in and out of work
- Eligible for Service Charge
Safety and Security
- Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
- Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
- Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
- Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
- Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
- Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
- Complete appropriate safety training and certifications to perform work tasks.
- Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
- Maintain awareness of undesirable persons on property premises.
Policies and Procedures
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
- Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
- Maintain confidentiality of proprietary materials and information.
- Perform other reasonable job duties as requested by Supervisors.
Guest Relations
- Address guests' service needs in a professional, positive, and timely manner. Housekeeping Attendant/Room Attendant Job Family: Housekeeping
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Assist other employees to ensure proper coverage and prompt guest service.
- Thank guests with genuine appreciation and provide a fond farewell.
- Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
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