Looking for Waiter or Waitress Job
Location - Jumeirah Carlton Tower, United Kingdom
About the Job:
An opportunity has arisen for an Waiter/tress In Room Dining to join our team in The Peak Spa, at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- Efficiently manage and process guest in-room dining orders, ensuring accuracy and timely delivery of high-quality food and beverage items.
- Provide personalized and attentive service to guests, addressing their preferences and special requests with a focus on exceeding expectations.
- Coordinate closely with the kitchen, ensuring smooth communication to guarantee accurate and timely preparation of in-room dining orders.
- Maintain a thorough understanding of the hotel's room service menu, including food and beverage options, and communicate effectively with guests to assist in their selections.
- Handle guest inquiries and concerns promptly, demonstrating a proactive and solutions-oriented approach to ensure guest satisfaction.
- Uphold high standards of presentation and service etiquette when delivering orders to guest rooms, maintaining the hotel's luxury image.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Previous experience in a similar in-room dining or food and beverage role within a luxury 5-star hotel, showcasing a strong understanding of high-end service standards.
- Excellent communication skills, with the ability to interact professionally and courteously with guests, taking and processing orders with attention to detail.
- Exceptional organizational and multitasking skills, capable of handling multiple orders and requests simultaneously in a fast-paced environment.
- Attention to detail in delivering in-room dining orders, ensuring accuracy in presentation and adherence to guest preferences and dietary requirements.
- Ability to work flexible hours, including evenings and weekends, to accommodate the varied needs of in-room dining guests.
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes…
This includes… From Start Date:
- Extra Holiday for significant birthday (21, 30, 40, etc.)
- Life Insurance • Nest Pension • Jumeirah Perks Website Access – Discounts
- F&B and Spa Treatment Discounts
- One and a half times pay for work during bank holidays
- Dry Cleaning of uniform or Business attire
- Meals on Duty • Employee Assistance Program
- Wellness Benefits – Chiropodist, Flu Jabs, and more!
- Taxi Service After Hours • Social Events & Recognition Programmes
- Ongoing Training & Development 3 Months’ Service:
- Company Sick Pay
- Travel Card Season Ticket Loan
- Live Your Guest Life Stay
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