Looking for Full Time Room Service Waiter or Waitress Job
Job Type - Full Time
Location - Sofitel London St James Hotel, London, United Kingdom
Job Description
As an In-Room Dining Waiter/Waitress, you will be the face of our room service. You will ensure every order is delivered promptly, beautifully presented, and served with genuine warmth and attention to detail, upholding the highest standards of luxury hospitality.
Key Responsibilities
- Deliver food and beverages to guest rooms efficiently and with precision, ensuring impeccable presentation and service.
- Provide a warm, personalised experience, anticipating guest needs and going above and beyond to exceed expectations.
- Handle guest inquiries and special requests professionally and promptly.
- Assist with the setup and clearing of trays, trolleys, and service stations, maintaining cleanliness and order at all times.
- Liaise with the kitchen and other departments to coordinate orders and special instructions smoothly.
- Maintain in-depth knowledge of the menu, including dietary options and preparation details.
- Ensure compliance with all hygiene, safety, and hotel policies while representing the brand with elegance and professionalism.
Qualifications
- Previous experience in a similar role in a luxury hotel or fine dining environment is preferred.
- A passion for hospitality and delivering exceptional service.
- Impeccable grooming and communication skills.
- Excellent attention to detail and a proactive attitude.
- Eligibility to work in the UK (we are unable to sponsor for this role).
- Ability to work flexible hours, including evenings, weekends, and holidays.
Additional Information
Discover a world of unparalleled perks tailored just for you:
- Competitive compensation package, including service charge and annual bonus of £1.300,00 per year.
- Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
- Employee Benefit Card – Discounted rates at Accor properties worldwide.
- Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
- Complimentary Meals While on Duty.
- Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
- Be Part of the Largest Hospitality Group in Europe.
- Exceptional Training and Development Opportunities through Apprenticeship Program.
- Global Growth Opportunities.
- Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
- Social Events and Activities.
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