Looking for Part Time Sales Assistant Job
Job Type - Part Time
Location - London, UK
We are growing rapidly, and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE’RE LOOKING FOR
We are looking for a flexible customer service-oriented Sales Assistant, known at Deciem as a Store Associate, to join our lovely team in Westfield White City to deliver memorable experiences to our customers <3
This is a 22.5-hour-a-week position on a part-time basis (3 Days).
Experience in the Retail and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
KPI and Sales expert<3
WHAT YOU’D BE DOING IN THIS ROLE
- Welcome every customer like a friend 💛 with enthusiasm, professionalism, and a warm smile that reflects DECIEM’s values. You’ll help create a space that’s fun, positive, and full of good energy (for both our team and our customers!).
- Truly listen and connect 👂 understand customer needs and share thoughtful product recommendations, backed by the deep knowledge you’ll gain through our brand training.
- Deliver an unforgettable DECIEM experience ✨ provide exceptional, educational service that goes beyond the surface, making beauty feel approachable, empowering, and joyful.
- Be a voice of knowledge 🧠 Stay in the loop with everything from product launches and campaigns to company updates, so you can keep our community informed and inspired.
- Support daily operations with heart and hustle 🔐 from opening and closing to keeping health and safety standards high, you’ll be a key part of what keeps the store running smoothly.
- Own the customer journey 📩 Whether it’s resolving an issue or handling feedback, you’ll turn challenges into opportunities to build trust and loyalty.
- Bring our space to life visually 🎨 help maintain merchandising standards that reflect our brand’s unique aesthetic, ensuring displays are beautiful, clean, and inviting.
- Handle transactions like a pro 💳 manage the POS, refunds, and payments with accuracy and efficiency, all while keeping the customer experience front and center.
- Keep things organized and compliant 📋 Whether it’s restocking, inventory counts, or following policies and procedures, your attention to detail helps keep the counter in top form.
- Make an impact through KPIs 📈 Understand how your individual contributions (from customer interactions to sales goals) support the team’s success..
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
- Experience in the Retail, and luxury industry is highly desirable and ideally, within the Fragrance, Beauty, Fashion, and Luxury Goods sectors.
- Comfortable in engaging customers and applying products to the customer while providing consultations
- Ability to multi-task, while providing professional and outstanding customer service
- Desire to spread brand awareness<3
- Effective time management and communication skills.
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