Looking for Customer Assistant Job
Salary - £12.40 hourly
Location - Leicester, UK
About the role
Christmas is an exciting time at John Lewis & Partners, and a magical atmosphere builds in our shops throughout the festive season. It’s our Partners' dedication and commitment to helping customers find the perfect gift for their loved ones that makes it a memorable experience for all.
We are looking for temporary partners to help us deliver the service we are famous for. As a seasonal Customer Assistant, you’ll be part of something really special, working as part of a diverse team where you are free to be yourself.
In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
At a glance:
- Temporary contracts across the Christmas period
- Pay - £12.40 hourly
- Various Full Time & Part Time positions available, ranging from 23 hours to 37.5 hours per week, to include early start, evening and weekend working between the hours 06:00 - 20:00
- Interviews will commence from 19th September and will be Group Assessments
- Full training will be provided, which includes digital learning and on-the-job training to ensure you feel confident and supported in your new role
Key responsibilities:
Working in our shops can be fast-paced and varied. On a day-to-day basis, you'll be responsible for:
- Delivering engaging and inspirational customer service at every stage of the customer journey
- Using your product knowledge and sales training to drive sales and increase profits for the Partnership
- Putting the customer at the heart of everything you do, proactively acknowledging and taking the time to understand what they are looking for / resolving any queries they may have
- Working flexibly across the shop to support the wider team as required, including till support, stock replenishment, price ticketing and general shop-keeping tasks
Essential skills and/or experience you'll need:
- Basic IT literacy
- Communication skills
Desirable skills and/or experience you may have:
- Experience of working in a customer-facing role is welcomed but not essential. - We'll train you in all you need to know so that you can perform at your best, every day
- Merchandising and product displays experience
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