Stores Operative Job
Salary - Competitive with great benefits
Location - Coryton, Cardiff, United Kingdom
About the role
You will play a key role in the daily operations of our Cardiff warehouse. This customer-facing position involves managing deliveries, stock counting, and order picking to support Openreach engineers. You will be responsible for overseeing external couriers and ensuring smooth warehouse activities, working closely with a small team to maintain efficiency and high service standards.
You'll have the following responsibilities
- Receive and process daily deliveries accurately and efficiently.
- Maintain accurate stock counts and manage inventory within the warehouse.
- Pick and prepare orders for Openreach engineers in a timely manner.
- Oversee external couriers and manage incoming parcels and deliveries.
- Provide excellent customer service in a fast-paced, customer-facing environment.
- Operate warehouse equipment such as pallet trucks and trolleys safely.
- Ensure compliance with health and safety regulations and company policies.
- Work collaboratively with a small team, taking initiative when required.
- Maintain professionalism and patience when dealing with challenging customers.
- Support general warehouse operations to ensure smooth and efficient workflow.
You'll have the following skills and experience
- Basic IT literacy with the ability to confidently use computer systems and software relevant to warehouse operations.
- Previous experience in a warehouse, distribution, or engineering support environment is highly advantageous.
- Physically able to handle a fast-paced, physically demanding role, including lifting up to 20 kilos unaided.
- Strong work ethic with the ability to take initiative and work effectively both independently and as part of a small team.
- Excellent customer service skills, with the patience and professionalism to handle challenging interactions calmly.
- Valid driving license is a plus but not essential.
Benefits
- Competitive salary
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- 22 days annual leave (not including bank holidays), increasing with service
- Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
- Discounted broadband, mobile and TV packages
- Access to 100’s of retail discounts including the BT shop
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