Customer Team Member Job at Baker Street in London

 Part Time Customer Team Member Job at Co-op

Job Type - Part Time

Salary - £13.85

Location - Co-op On The Go, 12 Baker Street, London, W1U 3AA

As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

What you'll do

- Friendly and thoughtful service – you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience 

- Work together to make everyone's day better – supporting your store colleagues to solve problems for customers and members

- Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be

- Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together

- Support your local community – get involved in all kinds of activities and events!

This job would suit people who have

- A genuine care for the needs of customers and members

- Great people skills, with the ability to build positive relationships with customers and colleagues

- A positive approach to change and problem solving

- The flexibility to work a range of different shifts

Why Co-op?

- 30% discount on all Co-op products in-store plus 10% discounts on all other brands 

- A pension scheme with up to 10% employer contributions

- Stream – a money management app giving you access to a percentage of your pay as you earn it

- 31 days of holiday (including bank holidays, pro rata for part time colleagues)

- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations 

- 24/7 employee assistance service

- Full, paid training and dedicated support for your personal development and career progression

- Rotas shared three weeks in advance and accessible on your phone

- Cycle-to-work scheme