Night Receptionist Job
Salary - £13.60 per hour
Location - United Kingdom, Cardiff
As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.
To succeed as a Night Receptionist, you will need:
- To be passionate about delivering great service and be guest focused
- Part of the role is to serve alcohol to guests as required
- Minimum of 1 year experience in Receptionist, Guest Relations, Concierge
- Experience with handling guests queries and complaints
- Experience using Opera PMS is a huge advantage
- To be willing to learn new things and work as part of a wide hotel team
Our Night Receptionists enjoy a range of benefits including:
- Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
- The voco St. David’s Colleague experience stay – a 1-night complimentary stay, with two course dinner & breakfast, at the hotel following a successful probation period
- Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choiceTaxi subsidy for shifts starting/ending between 23:00-06:00
- Meals whilst on duty
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
- We provide every employee company sick pay and life insurance
- Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
- Amazing discounts for our hotels and restaurants around the world
- Discounts from over 15,000 stores – all the way from retail to cinema
- Don’t forget, bring your friends and take part in our generous ‘Refer a Friend’ programme!
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