Full Time Logistics Assistant Job
Job Type - Full time
Salary - £25,250 pro rata
Location - Hybrid (London, UK)
The Warehouse Assistant will play a key role in providing logistical and operational support for the D&AD Programmes team. They will be responsible for ensuring the accurate cataloguing, organisation, and storage of all physical award entries, as well as the timely processing of incoming packages and returning any entries where necessary. By maintaining tidy, well-organised storage areas and performing regular quality checks, the role helps safeguard the integrity of the awards process. Working closely with colleagues across Awards, Programmes, and Office Management, the role ensures that all physical entries are managed to the highest standard, supporting the smooth delivery of the Awards and related activities.
Key Responsibilities
Logistics & Storage
- Receive, scan, unpack and process packages arriving at the office.
- Label, organise, and allocate entries to designated storage areas ready for the Programmes team to process the entries.
- Ensure accurate cataloguing, storage, and warehousing of all award entries matches D&AD systems provided.
- Maintain tidy, organised office and storage spaces in collaboration with the Programmes and Office Managers so entries can be easily and promptly located.
- Assist to the setup of office space, including setting up shelving units and assisting with other physical organisation tasks as required.
- Adhere to all H&S guidelines to maintain a healthy, safe and tidy work environment.
Quality Control
- Perform weekly quality checks on all physical entries to identify and rectify errors to ensure the items matches what is listed in the systems.
- Monitor stationery stock.
- Flag and escalate any issues with entries, stock, or storage processes to the Production Manager.
Entry Processing
- Assist with the processing and storing of physical entries, ensuring accuracy and efficiency.
- Conduct quality checks on digital assets (including moving images, stills, audio, websites, and apps) to ensure they meet technical requirements and entry criteria.
- Edit or amend entries as needed to bring them in line with requirements.
- Responsible for following up with entrants to ensure all outstanding physical entry materials are delivered to the office on time.
- Identify and resolve entry issues, liaising directly with entrants and internal teams to find solutions.
- Provide high-quality, tailored support to entrants throughout the awards process.
- Build and maintain positive relationships with entrants, ensuring a smooth and supportive experience.
- Maintain D&AD’s tone of voice and ensure responses are delivered within policy and agreed timeframes.
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