Recycling Operative Job
Salary - £12.26 per hour
Location - Birmingham
Why SCC?
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
Role purpose:
Work as part of the Recycling team to ensure all items received in the Recycling Services department are recorded and compliant with all current procedures, and that full audit trails are in place and maintained throughout the entire process. Achieving deliverables against service level requirements agreed by both the customer and SCC. The role requires organisational and communication skills, as well as the ability to follow operational processes and procedures. A good knowledge of IT equipment and a firm understanding of information security are required.
Key responsibilities:
- To process customer units within agreed OLA’s/SLA’s, with focus on attention to detail.
- To retain our current accreditations by delivering operational procedures in accordance with all accredited standards.
- Achieve key performance indicators and targets, thereby ensuring the maximum productivity of the facility, whilst maintaining efficiency and quality.
- To deliver SLA targets and work in tangent with the Service Desk to ensure customer requirements and expectations are met within the operational facility.
- To undertake any training programs in regard to all processes and procedures, ensuring skills sets are retained to deliver all required services.
- Ensure a high level of security awareness is maintained.
- Ensure all processes and procedures as laid out in the Company Health and Safety Policy are adhered to, with particular emphasis on the Traffic Management System specific to the facility.
- Assist the relevant teams to maintain stock control within the operational facility with particular emphasis on data security.
- To undertake Environmental and Health and Safety activities commensurate with post and/or Environment Management System/Group Health and Safety Policy
- To undertake any other duties commensurate with the position (including covering for absence of other members of the team) to maintain overall departmental effectiveness.
- To maintain a high level of housekeeping within the facility.
- To project a pro-active and positive attitude when communicating with external/internal customers. To maintain a friendly, professional service at all times.
- To actively promote Information Security, Service Management, Environmental Management, Health & Safety best practice within their areas of responsibility
- To actively promote Service Management best practice within their areas of responsibility.
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