Waiter or Waitress Job
Location - London, United Kingdom
The Role
As a Waiter/Waitress, you are the face of Dallas hospitality - delivering warm, attentive, and personalized service that makes every guest feel truly cared for. Maintaining a confident and welcoming presence - always with a smile - that enhances the atmosphere and puts guest at ease.
Your Key Responsibilities
- Deliver warm, authentic, & engaging hospitality.
- Follow the Dallas service touch points to ensure guests have a positive dining experience.
- Deliver personalized service and embody Vida Plenas warm and inviting guest experience.
- Prioritize delivering a seamless guest experience through attentive service.
- Familiarize yourself with our menu, ingredients, and what makes us special!
- Manage and communicate any food allergies or intolerances by informing the kitchen.
- Accurately relay food and drink orders to the kitchen, especially when dealing with specific guest preferences.
- Upsell food and beverage items by suggesting complementary dishes or drinks.
- Foster a culture of respect, ambition, and teamwork within the restaurant.
- Work in collaboration with your colleagues to make sure that the operation is as strong as it could possibly be.
What We Expect From You
- High energy and able to remain calm under pressure.
- Sales-driven, with the ability to confidently recommend menu items and special promotions.
- Friendly, warm, and hospitable.
- Compliance to health and safety regulations.
- Team player, eager to support your colleagues.
- Strong service and communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Knowledge of restaurant POS systems and operational tools (nice to have).
- Passion for hospitality and commitment to providing outstanding service.
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