Room Attendant Job
Salary - £13.71 per hour
Location - London
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Duties and responsibilities related to the Room Attendant role
- To be responsible for the daily task list and ensuring all rooms/tasks are completed at the end of the shift.
- To read and sign the housekeeping handover book noting any special requirements for the day ahead.
- To ensure that the guest is always addressed by their correct name / title.
- To ensure that guest doors are closed during service (with the “Rooms Being Serviced” card on the door handle) and that doors are locked on leaving the room.
- To be able to complete the cleaning and checking of all allocated rooms daily within the shift (both occupied and departure). To ensure that all guest bedrooms, bathrooms and associated areas are serviced and maintained to the standard of hygiene and cleanliness specified by the established policy and procedure.
- To remove food trays, trolleys, dead flowers and old fruit from guest rooms and place in the Room Service Areas, keeping the corridors free from debris at all times.
- To ensure that the guests’ personal property and guest requests are dealt with in an efficient and correct manner.
- To ensure that guests’ clothing is folded and placed neatly but not removed from the areas.
- To replace all guest supplies and stationary when necessary and to the correct standard.
- To sort and separate linen according to type and dispose of it in the correct manner according to the established policy and procedure.
- To ensure that any damaged or badly stained linen is reported to the Housekeeping Shift Leader and disposed of according to procedure.
- To dispose of all rubbish following the correct procedure, leaving the corridor free from debris at all times.
- To use all cleaning products and materials correctly and with care following the established COSHH procedures.
- To complete and follow up on any Special cleaning instruction as given by The Housekeeping Management.
About You
You take pride in creating a welcoming, comfortable, and impeccably clean environment for every guest. With strong attention to detail and a proactive approach, you ensure that rooms are presented to the highest standards at all times. Highly organised and efficient, you manage your tasks with care while maintaining a warm, guest‑focused attitude. Your reliability, positive energy, and commitment to consistency make you a valued member of the housekeeping team, contributing to a smooth operation and an exceptional guest experience.
Benefits of the Room Attendant role include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free Meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
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