Full Time Room Attendant Job
Job Type - Full time
Location - Mandarin Oriental Hyde Park, London
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.
As a Room Attendant Mandarin Oriental Hyde Park, London, we expect from you:
- To consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests
- To ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests
- To ensure that all guest rooms are cleaned, stocked and maintained to the standard required
- Provide turn down service
- To report any malfunctioning equipment and maintenance problems by recording all faults in work orders and passing them on to the Floor Manager.
As a Room Attendant, you will be working on a shift basis, Monday to Sunday, 39 hours a week. Shift patterns will be in teh morning, afternoon and evening (including weekends and bank holidays), so flexibility is required.
To be a successful Room Attendant candidate, you will ideally have previous experience in a similar role, ideally in a luxury environment, excellent attention to detail, ability to work under pressure and most importantly, genuine interest in providing outstanding service to our guests.
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