Part Time Retail Customer Assistant Job
Job Type - Part Time
Location - Luton
Job requirements
This is what we're looking for:
- Previous experience in a barista/cafe environment would be an advantage
- Can remain calm & professional in fast paced environment
- The ability to deliver excellent customer service
- Knowledge of EPOS systems
- Knowledge in Food Safety & Health & Safety procedures
- Excellent communications skills
- Enjoy working within a passionate team as well as working on your own on occasions
- Skilled at Organising, Delegating & Prioritising
- Flexible to the needs of the business & can attend out of hours training if required
- Knowledge and experience of general administrative processes
- Experience with email and internet is required
Job responsibilities
This is what you'll be doing:
To ensure the effective operation of the retail outlet/s in maintaining outstanding store standards, whilst providing friendly, helpful, and excellent customer service to all customers, maximising a great shopping experience. Provide friendly, helpful, and efficient customer service at all times.
- Preparing hot and cold drinks
- Serving & preparing freshly made food such as baguettes, cake, sandwiches, and pastries
- Welcoming customers, informing them about specials or new products, answering questions and accepting orders and payments
- Operating the till and undertake cash reconciliation as required
- To receive incoming deliveries, distribute, maintain, and date rotate stock as appropriate. Assisting the accurate completion of regular stock checks
- Engage with volunteers to direct & lead by example to ensure they have a great volunteer experience
- Maintaining high level of cleanliness, complying with Health and Safety and food hygiene standards and ensuring all areas of the site remain tidy
- This role may involve pushing loaded trolleys of stock for distances
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