Full Time Night Receptionist Job
Job Type - Full Time
Location - 25 Aytoun Street, Manchester, Greater Manchester, M1 3AE
If you enjoy providing a warm, professional welcome, handling guest enquiries, and keeping operations running smoothly, you’ll feel right at home with us.
We’re a busy 4-star hotel in the heart of Manchester, just minutes from Piccadilly Station, and we’re looking for a Night Receptionist to support our guests and hotel operations during the night shift.
What You’ll Do
Guest Services & Reception
- Greet and assist guests arriving late or departing early
- Handle check-ins, check-outs, and reservations efficiently
- Respond to guest enquiries with warmth and professionalism
Night Operations & Security
- Monitor hotel safety and security throughout the night
- Ensure all areas are secure and report any incidents promptly
- Support Operations by assisting with night audits and reporting
Administration & Accuracy
- Maintain accurate guest records and reservations
- Process payments, invoices, and other administrative tasks
- Communicate important information to the daytime team to ensure smooth handovers
What You’ll Bring
- Experience in hotel reception, customer service, or a similar role
- Excellent communication skills with a friendly, approachable manner
- Strong organisational skills and attention to detail
- A proactive, problem-solving approach with a focus on guest satisfaction
What You Get
- Discounts across retail, restaurants & entertainment
- Free onsite gym + online fitness portal
- Global IHG Friends & Family hotel discounts
- Meals provided on duty
- Opportunities for development and career progression
- Recognition and incentive schemes
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