Full Time Packing Assistant Job
Job Type - Full Time
Location - Manchester
Responsibilities
IT literacy, data entry, and excellent organisational and interpersonal skills are essential for this role.
Duties for this role are:
- To pack medications as directed through our Quit Manager system.
- Provide new and existing service users with a friendly and welcoming experience, ensuring that queries are dealt with promptly and efficiently.
- Contribute to managing an effective packing system. Ensuring
- medications are chosen and packed correctly, and the Expiry Dates and Batch Numbers are recorded correctly.
- Access and record accurately on Delivery Request Spreadsheets
- Help to manage our delivery process and work alongside Community Engagement couriers to organise delivery routes.
- Providing basic advice and information on the service offered. Have an awareness of the wider organisation.
- Take messages for staff and update case management contacts where appropriate.
- Support the team with the packaging of medications for delivery. This also include helping to manage the medication spreadsheet.
- Ensuring a safe and organised storage of medication through putting
- away deliveries promptly and efficient stock rotation.
- Provide new and existing service users with a friendly and welcoming experience, ensuring that queries are dealt with promptly and efficiently.
- Ensuring stock management procedures are being followed by conducting regular stock management checks and any stock that is low is escalated when appropriate.
- Ordering medication stock and office equipment to enable efficient packing from suppliers when required.
About you:
- Ability to maintain confidentiality and act within professional
- boundaries.
- Experience of communicating clearly and effectively with service users and team members.
- A commitment to seek learning opportunities to improve and broaden your own professional knowledge and skills and to
- contribute to and where relevant oversee the learning of others.
- Excellent communication skills and organisational skills.
- Willingness to actively participate in regular supervision.
- Willingness to attend induction training and ongoing development training.
- IT literacy, including use of Microsoft packages and databases.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
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