Full Time Waiter or Waitressess Job
Job Type - Full-time
Location - London
Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style.
The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace.
Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods.
Duties and responsibilities related to the Events Waiter/Waitress role
- Deliver a high-quality Conference & Event dining experience, ensuring all guest expectations are met throughout their visit
- Demonstrate strong knowledge of all food and beverage menu items, including ingredients, allergens, and service standards
- Provide professional, friendly service while assisting guests and handling enquiries or complaints promptly and effectively
- Carry out opening and closing procedures in line with departmental standards and assigned responsibilities
- Monitor operating supplies, minimising spoilage and wastage to support cost control and sustainability efforts
- Work collaboratively with the wider Food & Beverage and Events teams to ensure seamless service delivery
- Provide accurate information about the hotel, its services, and facilities, enhancing the overall guest experience
About you
You are passionate about delivering excellent service and enjoy creating memorable dining experiences for guests attending conferences and events. You are friendly, professional, and attentive, with a positive attitude and a strong focus on teamwork. You take pride in your presentation, communicate confidently with guests, and are able to work flexibly in a fast-paced events environment. Previous experience in food and beverage or events service is an advantage, though full training will be provided for the right candidate.
Benefits you will enjoy as a Events Waiter/Waitress
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Life Assurance
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
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