Full Time General Assistant Job
Job Type - Full Time
Salary - £27,791 Per Annum
Location - London, SE5 8BQ, United Kingdom
Job Summary
As a General Assistant, you will support the day-to-day operation of the college by helping to maintain a clean, safe, welcoming, and professional environment for guests, visitors, residents, and staff.
The role provides operational support outside the core hours of the existing Housekeeping Team and requires a high degree of independence and self-management. This is a multi-skilled role, and the successful candidate will be expected to support the Housekeeping, Reception, and Catering Teams as operational requirements dictate. Flexibility and a willingness to undertake a variety of tasks are essential.
Responsibilities:
- Cleaning bedrooms, meeting rooms, offices, and public areas
- Vacuuming, mopping, dusting, washroom cleaning, and waste disposal
- Setting up meeting rooms, classrooms, and conference facilities
- Supporting hospitality and catering services
- Preparing and serving hot and cold beverages
- Assisting with conferences, events, and residential programmes
- Supporting Reception duties, including assisting guests and visitors
- Maintaining vending machines and service areas
- Reporting maintenance issues and health and safety concerns
- Working alongside Reception, Catering, Housekeeping, and Maintenance Teams
- Providing excellent customer service to guests, visitors, residents, and staff
- Responding to changing operational requirements and supporting different departments as required
Successful candidate will have:
- Previous experience in hospitality, housekeeping, customer service, catering, or a similar environment
- A positive "can do" attitude
- Self-motivated and able to work independently with minimal supervision
- Excellent communication and customer service skills
- Can work effectively as part of a team
- Flexible, adaptable, and willing to undertake a variety of tasks
- Can prioritise workloads and manage multiple responsibilities simultaneously
- Demonstrates initiative and a proactive approach to problem-solving
- Is reliable, professional, and responsive to operational requirements
- Is able to undertake physical duties, including lifting, moving equipment, room setups, and climbing stairs
- Is willing to work within and be sympathetic to the Christian ethos and values of The Salvation Army
- Experience within hotels, conference centres, residential venues, hospitality, catering, or customer-facing environments would be advantageous.
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