Full Time Team Manager Job
Job Type - Full Time
Location - Coventry
Team Manager shift patterns vary day to day but are planned in advance to support work–life balance.
What is in it for you
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
- Flexible working available from day one
- 10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
- Free wellbeing services to support your mind, body and life
- Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
- A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
- Uniform provided, plus policies to support you through life’s key moments
You will be responsible for
- Leading the team to deliver a great experience for customers in-store.
- Recruiting, training, and developing colleagues to build a capable, high‑performing team.
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Lead trade activity, using insight and expertise to grow sales and maximise profit.
- Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
- Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
- Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
You will need
- Proven experience leading and developing high‑performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgement to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
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