Store Operations Assistant Job
Location - London
JOB PURPOSE
Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.
RESPONSIBILITIES
- Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
- Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
- Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
- Quality control on all products at all times and reporting any issues to store lead
- Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
- Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
- Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
- Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties
PERSONAL PROFILE
- Excellent organisational skills and meticulous attention to detail
- Excellent communication skills both verbal and in writing
- Intermediate computer skills in core Microsoft software
- Previous experience with SAP desirable
- Ability to work well in a team
- Ability to work in a busy team environment
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