Full Time Assistant Waiter Job
Job Type - Full Time
Location - London
Responsibilities: Here's what your journey with us entails
- Advocating and maintaining an exceptionally high standard of five-star luxury lifestyle service within the Food & Beverage operation.
- Maintaining the cleanliness in all areas of the discipline, at all times and advocating this as best practice.
- Proactively learning new menu items, beverage items and changes in service standards – you are welcome to take copies of menu’s etc off shift with you to be able to do this.
- Maintaining up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations.
- Reporting maintenance issues immediately to appropriate personnel (i.e., management or maintenance).
- Product (food & beverage), menu, operational, food hygiene, service knowledge is essential.
- Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times.
- Attendance at monthly departmental meetings and 1:1’s is essential for you to have the knowledge you need in your role.
- Carrying out other duties that may be required by the F&B Management team.
Qualifications:
- Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
- Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
- Detail-oriented with a passion for delivering excellence in customer service.
- Knowledge of the overall hotel operations is essential for this role to understand the part you play in the wider guest experience.
- L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.
What is in it for you:
- In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
- 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
- Pension scheme participation.
- Life Assurance coverage.
- Annual Performance Review pay adjustments.
- Complimentary gym and spa access.
- Free meals while at work.
- Dry-cleaning service availability.
- Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
- 20% discount at any of the St. Pancras outlets.
- Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
- Travel ticket season loan.
- Cycle to work scheme.
- Employee Assistance Programme access.
- Comprehensive Training and Development programme participation.
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