Waiter or Waitress Job
Location - Brown's Hotel, London, United Kingdom
Your key responsibilities
Rocco Forte Hotels is seeking a Waiting Team Member to join our Meetings and Events Operations team. You will help deliver outstanding service at events, from weddings and dinners to conferences and cocktail parties, ensuring every detail meets our guests’ high expectations. With a passion for service excellence, you’ll assist the management team in providing seamless, high-quality service in a fast-paced, luxury environment. Well-presented and confident, you will create a lasting impression and contribute to an unforgettable guest experience, becoming an integral part of the Rocco Forte family.
As a valued part of the Forte family, you will:
- Tailor your approach to achieve high-quality results and exceed expectations.
- Deliver discreet, understated, and timely service, always going the extra mile to ensure satisfaction.
- Taking ownership of your role, performing with excellence in line with departmental standards.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
Why join us at Rocco Forte Hotels?
Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.
Working with us provides access to the following perks:
- Discounted rates across our collection of iconic hotels - £25/€30 per night
- 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products
- Extensive learning and development opportunities
- Meals on duty
- Social activities and events
- Recognition programs & Annual awards
- Pension Scheme
- Season Ticket Loan / Cycle to Work Scheme
- Employee Assistance Programme
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