Waiter or Waitress Job
Salary - £13.10 per hour
Location - London
About Great Scotland Yard Hotel
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster.
The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.
Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Waiter/ess role
- Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
- Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
- Maintain strong knowledge of all menu items, including daily specials and promotions, to provide accurate recommendations and guidance.
- Follow departmental standard operating procedures to consistently uphold high service standards.
- Work collaboratively with colleagues to support smooth operations and efficient service delivery.
About You
Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with the ability to anticipate guest needs and go the extra mile to exceed expectations.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
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