Parcel Room Operative Jobs in London EC1V
Job Opportunity in London, UK!
Encore Group is hiring a Parcel Room Operative for a residential development in London EC1V. This is an excellent opportunity for candidates with good organisational, communication and customer service skills.
Job Overview
| Job Title | Parcel Room Operative |
| Company | Encore Group |
| Location | London EC1V, United Kingdom |
| Salary | £27,583 per year |
| Employment Type | Full-time |
| Working Pattern | 4 Days On / 4 Days Off |
| Working Hours | 8:00 AM – 8:00 PM |
| Department | Operations – Site Based |
About the Job
Are you organised, detail-oriented and committed to providing excellent customer service? Encore Group is looking for a dedicated Parcel Room Operative to manage parcel deliveries and collections at a residential development in London EC1V.
You will be responsible for receiving, sorting, storing and distributing parcels while ensuring secure handling and providing a welcoming service to residents.
Key Responsibilities
1. Parcel Management
- Receive, log and sort incoming parcels accurately.
- Organise parcel storage areas for easy access and security.
- Notify residents about parcel arrivals.
- Verify identification when required during parcel collection.
- Handle oversized, fragile and valuable packages carefully.
- Coordinate with courier services regarding delivery issues.
2. Customer Service
- Provide friendly, professional and welcoming service to residents.
- Assist residents with parcel storage, location and collection enquiries.
- Explain parcel-related policies and procedures.
- Help residents use parcel collection systems and lockers.
3. Administrative & Building Support
- Maintain accurate parcel delivery and collection records.
- Report parcel storage issues to management.
- Keep parcel storage areas clean, organised and secure.
- Resolve parcel-related complaints and issues efficiently.
4. Health & Safety
- Follow all workplace health and safety procedures.
- Maintain a safe working environment.
- Assist with emergency procedures when required.
Skills & Experience Required
- Previous experience in parcel handling or customer service is preferred.
- Knowledge of package tracking systems is an advantage.
- Basic understanding of health and safety practices.
- Excellent time management and organisational skills.
- Strong communication and interpersonal skills.
- Good computer literacy, including Microsoft Excel, Word and Outlook.
- Ability to prioritise tasks and handle responsibilities independently.
Personal Qualities & Behaviours
- Accountability: Taking ownership of responsibilities.
- Thoroughness: Paying attention to every detail.
- Commitment: Maintaining high standards of service.
- Positivity: Bringing a positive and helpful attitude.
- Curiosity: Learning and suggesting improvements.
Eligibility Requirements
- Must be legally eligible to work in the United Kingdom.
- Must be competent in Microsoft Office applications.
- A good standard of education is essential.
- Applicants should live within a maximum 45-minute commute of the London EC1V site.
Salary & Working Schedule
The successful candidate will receive an annual salary of £27,583.
The position follows a 4 days on and 4 days off shift pattern, working from 8:00 AM to 8:00 PM.
How to Apply for Parcel Room Operative Job?
Interested candidates who meet the eligibility requirements can apply online through the official Encore Group careers website.
Read the complete job description and submit your application through the official recruitment portal.
Apply through the official Encore Group recruitment website.
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💬 JOIN WHATSAPP GROUPDisclaimer: This job information is shared for educational and informational purposes. Bharatiya Bhoomi is not the employer or recruitment agency. Recruitment decisions, eligibility, salary and job availability are subject to the official employer's terms. Always apply through the official recruitment website.
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