Part Time Retail Team Member Job
Job Type - Part Time
Salary - £13.15 per hour
Location - Daylesford, Brompton Cross
ABOUT THE ROLE
As a Retail Team Member at Daylesford Organic, Brompton Cross you will be part of a beautifully curated organic store offering fresh produce delivered daily from our farm, alongside a welcoming café serving seasonal dishes and food to go.
Working on the retail floor, you will play a key role in delivering an exceptional customer experience, sharing your knowledge of our organic products and supporting the smooth day-to-day running of the store. Through thoughtful service and attention to detail, you’ll help bring Daylesford’s commitment to quality, sustainability and conscious living to life for every customer.
RESPONSIBILITIES
- Deliver genuine, attentive customer service, welcoming customers, sharing product knowledge and offering thoughtful recommendations to create a memorable customer experience.
- Maintain beautifully presented retail spaces, ensuring shelves, displays and back-of-house areas meet the highest standards of cleanliness, safety and organisation.
- Replenish stock and manage product rotation, ensuring availability, freshness and quality at all times.
- Confidently operate tills and process transactions accurately, including payments, returns and exchanges, in line with cash handling procedures.
- Support visual merchandising through seasonal displays, promotions and storytelling that bring our products and brand values to life.
- Live and breathe our purpose by supporting positive social and environmental change, contributing to our journey as a certified B Corp.
- Inspire customers, suppliers and colleagues to live and work more consciously, helping create a lasting, positive impact.
SKILLS AND EXPERIENCE REQUIRED
- A genuine passion for food, organic produce, sustainability and the Daylesford Organic ethos.
- Previous experience in retail, hospitality or customer-facing roles would be advantageous.
- A strong commitment to delivering exceptional customer service and an elevated guest experience.
- Excellent communication and interpersonal skills, with the ability to confidently engage with customers.
- Good spoken English and a professional, presentable appearance reflecting the Daylesford brand.
- A positive, friendly and team-focused attitude, with the ability to work collaboratively in a busy environment.
- Strong attention to detail, particularly when handling fresh produce, stock presentation and merchandising.
- Comfortable operating tills and handling transactions accurately.
- A proactive and flexible approach, with a willingness to support across different areas of the farm shop when required.
- An interest in artisan food, seasonal produce and quality retail products, with a willingness to learn about product provenance.
- Ability to remain calm and organised during busy trading periods.
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