Food and Beverage Assistant Job at Holiday Inn London

 Food and Beverage Assistant Job

Full job description

Holiday Inn London West Hotel is a 4* Hotel in Acton, West London that has 225 beautiful Executive and Deluxe Rooms, 7 large Meeting Rooms, a Gym, Restaurant and Bar which an exciting opportunity has arisen for an enthusiastic and passionate Guest Service Assistant to join our Food & Beverage Department.

MAIN DUTIES

• Keep your line manager up to date with any problems and follow up where necessary
• Supporting other team members where necessary
• Follow cash and banking procedures
• Promote the food and drinks offers by recommending from our menu and suggestively selling products to each guest.
• Pre-empt problems before they arise and resolve promptly when they do
• Deliver excellent customer service and maximize sales
• Maintain the Hotel standards of cleanliness
• Delivering a great guest experience at every stage of our customer journey
• Serving guest requests completely in a timely manner in both Bar and Restaurant
• Understand menu content, any menu changes and promotional activities
• Keep your service area clean, tidy and well-prepared
• Listening to guests, managing any requests or issues with genuine warmth and interest
• Working together with your team to make sure you deliver consistently great service and helping each other
• Keeping your team and guest’s safe by following health and safety procedures
• Adhere to Statutory requirements, regarding Food hygiene and Health and Safety

What are we looking for?

• A passionate individual with a positive attitude
• Good communication skills. The ability to be friendly, firm and fair
• Team player attitude.
• Flexible approach with regards to working evening or morning shifts or additional hours if required
• Adequate computer skills.
• Be eligible to work in the UK

Job Types: Full-time, Permanent

Pay: £24,481.00 per year

Benefits:

• Discounted or free food
• Employee discount
• On-site parking

Shift:

• 8 hour shift

Experience:

• catering: 1 year (preferred)

More Detail & Apply Now

Are you Looking for more Jobs Join our Group