Full Time Room Attendant Job
Job Type - Full-time
Location - Brown's Hotel, London, United Kingdom
Rocco Forte Hotels are a collection of iconic hotels that respects the individuality of location and its team members, encouraging them to be their natural selves while providing a local, authentic experience to our guests.
Your key responsibilities
You will be responsible for the immaculate preparation of our beautiful hotel rooms. Joining the dedicated housekeeping department, you will be integral in ensuring our guests experience the high levels of comfort and quality they expect from the Rocco Forte name.
Your exacting standards and natural flair — a sparkling mirror here, a perfectly placed cushion there — will ensure our guests feel relaxed and pampered from the moment they step into their room. While happy working alone, you’ll also thrive as part of a team, communicating with colleagues with confidence and sensitivity.
As a valued part of the Forte family, you will:
- Clean and maintain rooms to the highest standards.
- Restock supplies and ensure amenities are in place.
- Respond promptly and courteously to guest requests.
- Maintain cleanliness and organization in assigned areas.
- Report maintenance issues or damages to management.
- Uphold hygiene and safety standards at all times.
Who we are looking for
We are seeking enthusiastic and dedicated individuals who are passionate about celebrating the individuality of our hotels and guests. We are looking for team members who bring:
- A genuine passion for delivering exceptional, unrivalled 5-star service, ensuring everyone feels valued and respected.
- A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
- Enthusiasm and a strong work ethic.
- The ability to work in a fast-paced environment & handling multiple tasks.
- The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members
- Independence while collaborating effectively within teams and across departments.
- A commitment to maintaining high standards of hygiene, health, and safety.
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