Full Time Host or Receptionist Job
Job Type - Full-time
Location - Manchester
About the role:
As Front Desk Host you are , ensuring maximum guest satisfaction and adhering to the standard required by the hotel. Some of the key processes include but are not limited to:
- To recognise guests before they approach Front Desk immediately, cordially and with a smile.
- To attend/assist hotel guests in the procedures of registering, escorting to Regency Club and other guests' enquiries, key handling, messages and all related matters.
- To register guests promptly providing all necessary information to ensure guest’s comfort and Hyatt standards (see task list).
- To register updated guest information into the system immediately and accurately.
- To file all Registration Cards and back up from other outlets in the filing tray before leaving your shift.
- We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Manchester, the UK or overseas.
Hyatt offers a great range of benefits, including:
- 12 free nights per year of service across Hyatt Hotels worldwide
- Colleague and Friends & Family rates across Hyatt Hotels worldwide
- F&B discounts of up to 50% in our Hyatt UK Restaurants & Bars
- Dry cleaning of business attire
- Complimentary meals on duty
- Workplace pension scheme
- Continuous Learning & Development opportunities
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